The Moat House prides itself on its professional, friendly service. But don’t just take our word for it, our customers testimonials speak for themselves.
Joan & Geoff
Thank you, your team and everyone involved for putting on an excellent meal with service and support to match. Tom was faultless in all that he did and in his anticipation of our needs. The guests came from all corners of this country, plus some from Wales and I know that they will carry back with them very favourable impressions of the Moat House. Thank you
Tony Pearson, Finance Director Hall & Kay Fire Engineering
I must say thank you for a marvellous evening. Firstly the pre planning by Chris was exceptional and on the evening Tom greeted us and I must say he was excellent and extremely professional and was always on call for anything we needed. The team that supported worked tirelessly to ensure the night went off well. We always use the Moathouse for dinners for small family celebrations but this was the first time we had an event for 29 people in the Colin Lewis suite and even when catering for a larger party the quality did not suffer. The guests commented just how good the food was. A fantastic evening thanks to The Moathouse and very professional staff. Thank you
Tony Sethi (North Staffs Wine and Food Society)
Last night was probably one of the best food & wine functions that the Society has ever had. Both James & Matt came into the breakfast room and spoke to me – both stating that they hope we will return next year. We thanked them profusely for such a magnificent occasion but please pass on our thanks to both of them from the Society
After a few stressful weeks at home I was treated to a night away here! What an absolute treat! The room was spacious and very comfortable. The staff are extremely welcoming and the A la carte dining was amazing. I felt truly spoilt and special (and most of all relaxed).
Nicola Jane Dawson
I dont have a bad word say about this place stayed twice & the food and service is of a high level. Look forward to our next visit
I am a regular visitor to the Moat House after first finding it over 10 years ago for work conferencing. I’ve been to weddings, conferences, stayed over night and used the bar and conservatory restaurant throughout this time and the staff, service, quality and professionalism is of a very high standard. I highly recommend it to everyone
Wonderful staff and service, rooms fantastic, excellent food would highly recommend.
Excellent meal and lovely venue
Since our meeting, many people who attended our dinner have commented on how much they enjoyed the evening. Thanks were expressed with regard to the service staff who kept to the timetable and were efficient, polite and unobtrusive. The kitchen staff served up wonderful food which was hot and tasty. Comment was also made about the table decorations, particularly those on the top table which allowed all of the diners to see each other. Please give a big thank you to all the staff who were involved in the preparation of the meeting and dinner – the evening lived up to the reputation of the Moathouse being a wonderful venue.