The Moat House prides itself on its professional, friendly service. But don’t just take our word for it, our customers’ testimonials speak for themselves.

Staffordshire Business & Environment Network - June 2010
"On behalf of the team, I would like to thank you (once again) for the excellent service that you always provide, everything ran like clockwork.
Please pass on our thanks to your colleagues who looked after us this morning, particularly Carl.  He is always so attentive and cheerful - no matter how early we arrive!
The delegates feedback score for ’Venue’ was a very impressive 99%.
We look forward to seeing you again.
                                                                                                                                
Soleco Dinner Dance - May 2010
"A big thank you for our Dinner Dance last Friday.  The venue was lovely, the food delicious and the service excellent.  Please pass our thanks to all the staff who worked on the night, their efforts were much appreciated.  I have had nothing but positive feedback.  We were blessed with superb weather, so all in all a great evening"
                                                                                                                                                                                                                                                                                           
Reading University - Easter School - April 2010

"Thank you for all your support and help.  Please thank your staff as well, the Easter school ran well because of the professional, friendly approach adopted by everyone.  I’m unsure about our funding for next academic year, but I would jump at the opportunity to run a course at the hotel in future"

The Association of Inner Wheel Clubs Great Britain & Ireland - 19th & 20th March 2010

"I wish to thank and congratulate the Moat House for its facilities and for the service that your staff afforded us during our annual reunion weekend in March.

Please congratulate the Chef’s for the delicious choice of menus and pass on a big thank you to the staff that looked after us in the Restaurant and all your staff at main Reception for their very warm welcome and the helpful efficient information at all times. 

The weekend was a tremendous success that was enjoyed by all"

Saint Gobain Abrasives - February 2010

"I just wanted to say that everything went great with our conference - everyone was very complimentary about the food and service"

Shakespeare Production of Twelfth Night at Stafford Castle - July 2009

Peter Marenghi - "Now that the run of Twelfth Night is over, I wanted to write and thank you for the valuable help that your team gave me during the production at Stafford Castle.

It is true to say that never having worked on a job like this before it was quite fraught getting everything as we wanted.  But with the great help from your team, I feel that we provided a successful operation at the Castle"

3663 - June 2009

"Just thought I would drop a note to let you know how very impressed the 3663 Board were with the service and facilities at The Moat House last week.

The venue was perfect for our meeting - the meeting room was just right and unlike so many other venues, had windows onto your lovely gardens. It’s so nice to be able to see outside and to get fresh air when you are closeted away for a few days. The catering was perfect and everyone commented on the very original menus. We all thoroughly enjoyed the coffee/tea and homemade biscuits in the breaks.

Above all, your staff were very polite, friendly and helpful without being intrusive"